Dhoop Cone Dryer Successfully Exported to Vietnam
For traditional handicraft industries, the key to achieving large-scale development lies in transforming production processes that depend on weather conditions into controllable, standardized industrial workflows.
Our Vietnamese clients have successfully addressed the persistent humidity challenges in their production environment by implementing our dhoop cone dryer, achieving dual improvements in both product quality and production efficiency.
Client background and core Needs
Our client is based in Vietnam, a country with deep cultural roots in incense cones and a vast consumer market. However, Vietnam’s typical tropical monsoon climate, particularly its prolonged rainy season, poses significant challenges to traditional natural air-drying processes.
The client consistently faces the following issues:
- Extended and unpredictable drying times
- Production near-stagnation during the rainy season
- Prone to mold and deterioration in high-humidity environments
- Uneven drying causes incense sticks to warp or crack
Consequently, the client urgently requires a modern drying system that operates independently of weather conditions, enables precise control over the drying process, and ensures consistent product quality.
Tailor-made solutions
Based on the customer’s average daily output and the specific length of the tower-shaped incense sticks, we designed the optimal drying room dimensions. Custom stainless steel drying carts and mesh trays were also engineered to ensure optimal airflow and maximize loading capacity.
Additionally, our engineers pre-configured the electrical components of the entire system to meet Vietnam’s local power standards (220V, 50Hz).
Core advantages of our dhoop cone dryer
Addressing customers’ core pain points regarding drying quality and efficiency, we demonstrated the key technical features of our dhoop cone drying room:
High-efficiency heat pump system: at the heart of the equipment is an air-source heat pump system that integrates heating and dehumidification functions. Compared to traditional electric heating elements, it offers a higher energy efficiency ratio, significantly reducing electricity consumption.
360° uniform hot air circulation: a scientifically designed duct system within the chamber, combined with high-power, high-temperature-resistant circulation fans, ensures hot air evenly reaches every corner of each layer on the drying carts.
Premium insulation and hygienic design: the drying chamber features thickened polyurethane insulation panels with outstanding thermal properties, minimizing heat loss. The accompanying drying carts and trays are constructed from corrosion-resistant, easy-to-clean 304 stainless steel.
Shuliy’s service process
We eliminate customer concerns through utmost transparency and reliability. Before equipment shipment, we:
Provide operational videos: we capture demonstration videos of the drying room control system, internal circulation fan operation, and heat pump unit performance for customer review.
Demonstrate meticulous and secure packaging: we individually wrap components like the heat pump unit and electrical control cabinet in protective packaging, photographing each for client verification.
Support real-time video inspection: before packing, we proactively invite clients to join a video call, enabling them to conduct a comprehensive, real-time inspection of every component—including insulation board thickness, stainless steel quality, and electrical component brands.
Customer success story
Upon arrival in Ho Chi Minh City, the customer highly praised our modular packaging. During installation, our technical engineers guided the client’s team through detailed drawings and remote video calls to successfully assemble the drying chamber and commission the system.
Today, the customer’s tower incense drying time has been reduced from 3-5 days to 12-18 hours, with a significant increase in yield.
