Incense stick drying room helps Thai customers increase production
How to ensure the drying speed and quality of incense sticks in a humid climate? This has always been a challenge for Thai incense stick manufacturers. Recently, one of our Thai customers introduced our incense drying room.
It not only solved the problem of low drying efficiency during the rainy season but also significantly increased production scale and finished product quality, providing a stable supply for its incense stick export market.
Customer background and requirements
The customer is located in central Thailand, where the incense stick industry has a long history and a stable supply of raw materials. However, the climate is humid and the rainy season is long, so the traditional natural drying method is slow and greatly affected by the weather.
The customer has been in the incense stick production business for many years, and business volume has been growing year by year. They urgently need a set of modern drying equipment that can stably control temperature and humidity and ensure year-round production.
Solutions provided by Shuliy
After gaining a thorough understanding of the client’s requirements for efficiency, quality, and space utilization, we provided a customized one-stop solution. We recommended a specific model of incense stick drying room tailored to their production capacity. Additionally, we precisely designed the spacing and quantity of internal cart shelves to achieve maximum drying capacity and optimal hot air circulation.
The core objective of the solution was to transform the previously inconsistent and time-consuming natural drying process, which took 3–5 days, into a standardized, high-quality drying process that could be completed within 8–12 hours.
Advantages of our incense drying room
Our incense stick drying room has become the ultimate choice for customers due to its core advantages designed to address industry pain points.
Customizable carts and pallets: adaptable to different production volumes and factory layouts.
Optional voltage and plugs: compliant with Thai and international electrical standards.
Precise temperature and humidity control: ensures incense sticks are dried evenly and have a consistent color.
Energy-efficient heat circulation design: reduces energy consumption and shortens drying time.
Multi-layer structure: increases production capacity per unit of space.
Our services
We fully understand the concerns associated with cross-border procurement, so from the very beginning of our collaboration, we have been committed to providing transparent and reliable services. After the equipment was completed, we filmed detailed commissioning videos for our clients, demonstrating that all functions of the drying room were operating normally.
During the packaging process, we provide comprehensive protection: the equipment is first tightly wrapped in scratch-resistant plastic film, then placed in a sturdy, secure fumigated wooden crate, and photographed for the client’s confirmation.
Before shipment, we proactively invite the client to join a video call for a real-time “inspection,” ensuring that what they see is exactly what they will receive.
Customer feedback
After the equipment arrived in Thailand, our service did not stop there. Our technical engineers guided the customer’s team step by step through remote video calls to complete the installation and commissioning of the equipment, and shared the optimal drying parameters for different types of incense sticks.
Thanks to its efficient and stable drying capabilities, overall production efficiency has increased by at least 50%, and product quality has been consistently praised by customers.
