Sierra Leonean client successfully introduces incense stick dryer
In the African market, traditional incense products are gradually transitioning to large-scale production. To enhance product quality and production efficiency, an incense stick manufacturer from Sierra Leone purchased a fully automatic incense dryer from our company.
After commissioning the equipment, it significantly improved drying speed and yield rates for incense sticks, enabling the customer to fulfill bulk orders in shorter timeframes while substantially boosting profitability and brand competitiveness.
Customer Background and Needs Analysis
Sierra Leone’s humid climate and high air moisture pose significant challenges for factories producing traditional hand-dried incense sticks. The client is a long-established small enterprise specializing in natural herbal incense production, primarily serving the local religious market and exporting to neighboring countries.
Seasonal humidity frequently causes uneven drying and high breakage rates in incense sticks. The client urgently requires an efficient drying system capable of maintaining stable temperature and humidity control across varying climatic conditions to ensure product consistency and fragrance purity.
Our Customized Solutions
After thoroughly assessing the client’s production scale and facility space, we recommended a medium-sized heat pump incense stick dryer customized for Sierra Leone’s local voltage (220V/50Hz). This equipment utilizes a closed-loop hot air circulation system to uniformly heat and dry incense sticks on trays.
We also equipped it with stainless steel carts and a multi-tier tray structure, enabling the client to achieve high-efficiency drying within a limited space.
Technical Advantages of Our Incense Dryer
Our incense stick dryer features the following notable characteristics:
Intelligent temperature and humidity control system: automatically adjusts temperature and humidity to ensure even drying without deformation.
Customizable tray and cart quantity: flexible configuration based on customer production volume.
Energy-efficient heat pump system: low energy consumption and stable operation, ideal for extended batch production.
Customizable voltage and plug standards: meets industrial power requirements across different countries.
304 stainless steel construction: corrosion-resistant, easy to clean, and compliant with international standards.
Our Company’s Service and Delivery Guarantee
We provide customers with end-to-end service, including trial operation video confirmation, production progress updates, and packaging photo/video inspections. Equipment is securely packaged using a waterproof outer film and reinforced wooden crate solution to ensure damage-free delivery during long-distance ocean shipping.
Customers also conduct on-site inspections via video call to verify equipment functionality and appearance before arranging shipment.
Customer Feedback
Upon delivery of the equipment, our technical engineers provided remote installation and commissioning guidance via video conferencing, ensuring the customer achieved a smooth production startup.
The customer reported that the machine operates stably with user-friendly controls, achieving three times the drying efficiency of their previous setup while delivering more consistent product appearance and aroma.
The new equipment has not only reduced labor costs but also expanded their production capacity and enhanced their reputation in the local market.
