阿根廷客户如何通过制香机提高生产效率？
A client from Argentina recently successfully purchased our company’s fully automatic incense making machine. The new equipment’s implementation has not only helped the client reduce labor costs but also enhanced production efficiency and product consistency.
This enables their factory to rapidly expand production capacity to meet growing market demand.
Client background and core requirements
Our client is based in Argentina, a country with a strong interest in aromatherapy, yoga meditation, and spiritual relaxation. He runs an artisanal incense brand beloved by the local community, renowned for using distinctive natural plant ingredients like yerba mate and Palo Santo powder sourced locally.
However, the previous reliance on manual incense production resulted in low efficiency, inconsistent quality, and an inability to fulfill bulk orders. The client urgently needed a high-efficiency machine capable of automated production, ensuring consistent dimensions, and reducing reliance on manual labor.
Tailor-made solutions
We provide our clients with more than just a machine. After thoroughly understanding the characteristics of the natural fragrance formula he uses, our engineers offered professional recommendations.
This included guidance on adjusting raw material moisture levels and mixing ratios to achieve optimal extrusion results. We configured the fragrance extruder incense making machine model best suited to his production volume requirements.
Additionally, we equipped the setup with several sets of molds in different sizes, enabling him to diversify production immediately upon receiving the machine and seamlessly align with his business expansion plans.
Core advantages of our incense making machine
Addressing the client’s need to upgrade from manual to mechanized production, we detailed the key advantages of our hydraulic incense stick machine:
Hydraulic drive system: ensures even and smooth extrusion of highly viscous or hard-textured incense mixtures. Produces incense sticks with uniform density, smooth surfaces, and stable burning—significantly surpassing handmade quality.
Automatic cutting function: users can easily set the desired incense length via the control panel. The machine simultaneously extrudes and cuts the incense sticks with high precision, guaranteeing identical length for every stick.
Multi-functional mold compatibility: we provide customers with multiple extrusion dies featuring different aperture sizes. With simple mold swaps, the same machine can produce products ranging from 1.5mm diameter fine incense to 3.0mm standard incense.
Stainless steel construction: all parts in contact with incense, such as the barrel and die head, are crafted from food-grade stainless steel. This ensures pure, contamination-free incense production while offering corrosion resistance and easy cleaning.
Transparent and reliable service processes are key to earning our customers’ trust
We understand that cross-border procurement represents a significant investment for our clients. Therefore, we address their concerns with utmost transparency and reliability. Before shipping equipment, we:
- Provide test-run videos demonstrating the equipment’s actual performance.
- Provide packaging photos confirming protective film coverage and reinforced wooden crating.
- Allow clients to conduct video calls for inspection and verification of equipment details.
- Offer full tracking from factory dispatch through transportation, ensuring peace of mind throughout the procurement process.
Positive customer feedback and successful operation
Upon the equipment’s arrival in Argentina, the customer highly praised our robust and professional packaging. During the installation phase, our technical engineers guided the customer’s team step-by-step through WhatsApp video calls to complete the equipment installation, wiring, and commissioning.
The client reported stable machine operation, consistent incense stick quality, and significantly improved production efficiency. The factory now easily fulfills large-volume orders and has gained a competitive edge in the local market. The client highly commended our equipment and after-sales service, planning to purchase additional units in the future.
